Overview

Position Title:  Graduate Service Delivery Engineer

Company: Dell Technologies

Location:  Brentford, England, United Kingdom

Job Description:

Dell Technologies customers rely on our products and services to drive progress. So, we take the service we provide extremely seriously. Service Delivery is all about making sure our technical solutions help clients fulfil their priorities, challenges and initiatives. As trusted advisors, we build in-depth knowledge of what each client wants to achieve. Then we make sure the services delivered by Dell Technologies deliver on all our promises. We also work closely with Sales and Global Services colleagues to develop strategic account growth plans, and to identify and pursue sales opportunities.

Responsibilities:

  • Build and review design, functional, technical and/or process documentation
  • Interface directly with customers to coordinate project activities and support issues
  • Develop and sustain effective communication to collaborate with cross-functional internal teams
  • Focus on data collection and analysis of specific issues with internal team

Requirements:

  • Good communication with both internal and external stakeholders
  • Bachelor’s degree,
  • Organizational and planning skills to coordinate program deliverables
  • Ability to set priorities and delegate
  • Analytical, problem-solving and negotiation skills

About Dell Technologies

Dell Technologies is a unique family of businesses that provides the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset, information.

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