IT Technical Manager – Southwestern Careers In Bournemouth

Overview

Position Title: IT Technical Manager

Company: South Western Railway

Location: Bournemouth, UK

Job Description

The IT Infrastructure Engineer role is to plan, direct and coordinate the design, installation and connectivity of IT systems and network infrastructure to ensure the stable operation of the SWR’s IT assets. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software and communication links. This role is also responsible for the effective technical management of all data centre environments, security systems and other electronic infrastructure.

Responsibilities:

• The role will require the post holder to manage and drive the IT Infrastructure team to achieve a high standard of work in order to ensure all IT systems are available at all times.

Requirements:

• Maintain a high performing IT Infrastructure at SWR
• Implement short and long-term strategic solutions to network and hardware capacity meets existing and future requirements.
• Develop, implement and maintain policies/procedures for all IT Infrastructure related tasks
• Practice network asset management, including maintenance of network components
• Provides “ownership” of third line technical issues through final resolution
• Installation of on-premise, cloud based and hybrid solutions for SWR
• Conduct research and make recommendations on IT Infrastructure products, services, protocols and standards in support of improving the IT Infrastructure at SWR
• Prepare scope of work reports and other documentation for IT projects and associated efforts