Overview
Position Title:Retail Assistant
Company:Iceland Foods
Location:Liverpool
Job Description:
At The Food Warehouse we like to do things differently. We are a fair and ethical retailer, who believe in investing in our people and making a difference.
We are now recruiting for a Retail Assistant to join our Food Warehouse family. As a Retail Assistant, you are at the heart of our operation and we are looking for individuals who share our energy and passion and will contribute to our ongoing success.
We like our colleagues to take pride in what they do and we can offer a role that will allow you to use your own initiative, in a fun and engaging team environment. We can offer you flexibility and a variety of shift patterns, a great rate of pay, and the opportunity to become part of a supportive and connected family.
Responsibilities:
- Be able to deal with challenging customers and scenarios
- Supporting with Online Orders, Payments, in-store Deliveries, Online deliveries, Bonus Card enquiries, Store enquiries, General questions etc.
- Resolve issues in an effective and timely manner
- Take ownership of your customers and enquiries
Requirement:
- Your role is to ensure that you deliver great standards and a store to be proud of whilst making sure that our customers have the best experience when shopping with us.
About Iceland Foods
Be bold. Be proud. Be innovative. Be ambitious. Be caring. Be supportive. Be respectful. Be curious. Be valued. Be stretched. Be listened to. Be customer focused. Be brave. Be friendly. Be honest. Be a team player. Be world changing. Be a top performer. Be part of the family. Be kind.
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