Overview

Position Title: Rail Operator

Company: South Western Railway

Location:  Ryde, UK

Job Description

As a Rail Operator, you’re vital when it comes to keeping our customers safe and informed. Whether it be dispatching, assisting passengers with boarding and alighting or providing information and direction during delay, you’re always there for our customers when they need you most.

Responsibilities:

  • You will need to be flexible in your approach and not afraid to get stuck in with a variety of tasks as you are responsible for your station and making sure it meets the quality and safety standards our customers expect.
  • Whether this be checking everything is working and safe, to clearing up rubbish, or providing a helping hand to a customer, you are the face of SWR and can make a difference to someone’s day.

Requirements:

  • You are organised and efficient and able to cope with repetitive tasks under pressure at times.
  • You love people, you are a great communicator and can talk to anyone and are passionate about doing the right thing – nothing is too much trouble. You provide the most up to date travel information for your customers with your ability to use technology.
  • You must be alert and flexible in your approach to tasks and the day, or night, ahead and you have the confidence to make regular live announcements at your station.

About South Western Railway

At South Western Railway we believe our people are our greatest asset.

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